When 'personalized' becomes the enemy of care If you're new here, welcome! You can peruse my previous newsletters here and learn more about what we're up to in this space. Now, on to this week's reflection... Dear Reader, You know that feeling—the one that hits about thirty seconds before your patient walks in. Your heart does this little lurch when you remember: I ordered labs. Did I review them? When did they come in? It's a distinctly uncomfortable sensation. Like being caught unprepared...
19 days ago • 5 min read
How Mindful AI Integration Can Transform Independent Practices If you're new here, welcome! You can peruse my previous newsletters here and learn more about what we're up to in this space. Now, on to this week's reflection... Dear Reader, A few weeks ago, between patient appointments, I found myself frantically typing prompts into ChatGPT, trying to draft a response to a complex patient question. My coffee sat cold beside me, my next patient would arrive in ten minutes, and nothing the AI...
2 months ago • 5 min read
Systems are amazing—unless you're in the thick of actually building them. If you're new here, welcome! You can peruse my previous newsletters here and learn more about what we're up to in this space. Now, on to this week's reflection... Dear Reader, We hear it constantly: "Good systems are the foundation of a successful practice." This is true. Systems streamline your work, reduce decision fatigue, and let you focus on what matters. Most practices need more of them, not fewer. The evidence...
3 months ago • 5 min read
When Your Calling is Helping Others Find Theirs If you're new here, welcome! You can peruse my previous newsletters here and learn more about what we're up to in this space. Now, on to this week's reflection... Dear Reader, Sometimes the most fulfilling moments aren't the ones we orchestrate for ourselves. They're the ones where someone else steps into their power, and we get to witness it. A friend tells me she got a new referral from a connection I helped create, and I feel a spark of...
3 months ago • 5 min read
Why busyness isn’t the flex we think it is—and what to focus on instead If you're new here, welcome! You can peruse my previous newsletters here and learn more about what we're up to in this space. Now, on to this week's reflection... Dear Reader, "I'm so busy" has become the secret handshake of wellness practitioners. When we say it, we're rarely just describing our calendar. We're sending coded signals: I'm in demand. My practice is thriving. I matter in this field. I'm good at what I do....
3 months ago • 6 min read
If you're new here, welcome! You can peruse my previous newsletters here and learn more about what we're up to in this space. Now, on to this week's reflection... The uncomfortable math that saved my practice and transformed my patient care Hi Reader, When I graduated, I was shocked by how natural patient care felt. All that schooling had actually worked. What didn’t come naturally? Literally everything else. Like many of us in this field, I came out of training knowing how to build rapport,...
3 months ago • 5 min read
If you're new here, welcome! You can peruse my previous newsletters here and learn more about what we're up to in this space. Now, on to this week's reflection... Hi Reader, I used to believe personalized care meant manually doing everything. Every email personally crafted. Every follow-up uniquely designed. Every process carefully individualized. I thought automation was reserved for big, fancy clinics with lots of staff—not small independent practices like mine. Then came the breaking...
4 months ago • 4 min read
If you're new here, welcome! You can peruse my previous newsletters here and learn more about what we're up to in this space. Now, on to this week's reflection... Hi Reader, Some weeks, everything flows. Patients show up on time, I’m present and calm, and the pieces of my practice click together smoothly. This past week was… not one of those weeks. I was busier than usual—not catastrophically so, but enough to throw off the rhythm I’ve been working to cultivate. Enough to leave me a little...
4 months ago • 4 min read
The Architecture of Sustainable Practice:Three Essential Landscapes Hi Reader, Some days, everything flows beautifully in my practice. Other days, I find myself drowning in administrative tasks, struggling to maintain presence with patients, or wrestling with imposter syndrome. What's fascinating, though, is how these challenges themselves have become invitations to deeper learning—not just about running a practice, but about the nature of healing work itself. I'm Katy, a naturopathic doctor...
4 months ago • 3 min read